Last Updated: June 22, 2023
A-Forms Incorporated and or affiliates and subsidiaries (collectively, “Healthible” or “we”),
understands that your privacy is very important and recognize the need to protect your personal
information. Healthible takes the privacy of its users seriously and is committed to protecting
your personal information. This Privacy Policy provides you with the type of information
Healthible collects through your use of our websites, applications and services, how the
information is being used, and how you can modify, export or delete your information.
This Privacy Policy aims to provide you with more control over your own personal data and
governs how your personal data is being collected and processed and provides you with certain
rights in respect to your own data.
Information that you provide. Through the use of our website and platform, you can obtain a
variety of services. To make our services more useful to you, we may collect information that
were submitted to or registered with us, such as your name, address, telephone number, email,
company name, user ID and user password. We may also collect certain that you provide to us,
including your medical information and financial information necessary for purposes of providing
services to you.
Information automatically collected. We may collect and store information from your
computer, portable device and browser, including your IP address, cookies, software and
hardware attributes, your browsing history, and other activities performed on our website.
Cookies are small amounts of data sent to your browser from a web server and stored on your
computer’s hard drive. Cookies can help a website recognize repeat users and allow a website
to track web user behavior. Cookies work by assigning a number to the user that has no
meaning outside of the assigning website. We also use some cookies to improve our service to
you and personalize your web-browsing experience. You can set your browser to notify you
when you are sent a cookie and you may also elect not to accept cookies by changing the
designated settings on your web browser. To navigate through many parts of our website, you
do not need to turn on cookies. However, not utilizing cookies may prevent you from using
certain functions and features. You may manage your privacy settings through your internet
browser.
Information from third parties. We may also supplement other personal information obtained
from sources such as online or offline data providers, which we will treat as protected personal
information. In the event that we collect personal information from third parties, the collection,
process or use of your personal information shall be subjected to this Privacy Policy.
Information that we do not collect. We will not knowingly collect personal information from or
provide services to any person under the age of 18 or has no legal capacity. Such persons
using our platform or services are required to provide explicit consent to this Privacy Policy from
the user’s parental guardians.
Explicit consent. The information we collect from you requires your explicit consent. By
affirmatively opting-in, you agree to the terms of this Privacy Policy.
Enhance your experience. We use the information collected to help better understand your
needs and interests and enhance your experience with our website and services. For example,
we may use your information that is necessary to complete a process or transaction,
communicate with you, deliver services to you, process billing, provide ongoing support and
offer you tailored content.
Communication and advertisement. Occasionally, we may use your information to contact
you to complete surveys that we use for marketing and quality assurance purposes. By opting-in
and agreeing to this Privacy Policy, you agree to receive emails or other communications from
us from time-to-time. You will always have the option to opt-out from receiving specific
communications from us.
Analyze aggregated statistics. We may also analyze and compile statistics from aggregated
information from a group of users to study behaviors and trends, improve existing services, and
develop new services. We may also share such non-personally identifiable information publicly
or with third parties. Information shared in this instance will be in aggregated form and not be
personally identifiable.
Legal compliance. In certain cases, we may retain your information necessary to comply with
certain laws. For instance, for you to transact on our platform or use services, we will collect
certain banking information from you; we are required by relevant laws to maintain certain
information in compliance with accounting practices.
Sharing Information. Healthible will not rent or sell your personal information to third parties.
To help us improve our services to you, we may employ other companies and individuals to
perform certain tasks or functions. For example, processing payments on your behalf, reviewing
loan applications and communicating with our lending partners. We may disclose and transfer
your personal information to trusted third party processors and service providers within or
outside the country you are in. All third party processors involved have provided their
commitments to protect customer’s personal information and have stated their compliance with
data protection regulations. Whenever in the course of sharing information, we will ensure that
the information is transferred in accordance with this Privacy Policy and as permitted by the
applicable laws on data protection. Healthible offers users with global services; therefore, we
host our platform on Amazon Web Services (“AWS”). AWS security safeguards are in place to
facilitate the international transfer of such information.
Business Developments. During the course of our business, we may expand our business
operations, which includes purchasing or merging with other businesses. In such business
developments, user information will be transferred as well. Your information will remain
protected under this Privacy Policy or a policy that is substantially similar.
Compliance with your request. With respect to your personally identifiable that you provide to
us, you may request for your information to be exported, updated, modified or deleted. You may
also request us to send you a copy of, and that we stop the collection, process, and use of your
personal identifiable information. If you do not want to receive marketing materials or email
communications from us, please let us know. We will comply with your request and instruction in
a timely manner.
Not providing your information. You have the right to not provide your personally information
to us. In such a case, you may be unable to access certain functions and services because
certain information may be necessary for these functions or services to function properly. We
will maintain and use the personally identifiable information collected from you (may be within
and outside of the country that you are in), until such time that you request us to remove or stop
using such information; or when the purpose of collecting, using or processing your personal
information under this Privacy Policy no longer exists.
Our security. Healthible is committed to securing the privacy of your personal information. Our
platform and services have strong security features and we continuously improve on these
features to protect your personal information. In addition to the security provided through AWS,
our platform has certain encryptions in place to protect your information. If we have identified
any possible data breach, we will notify you immediately for you to take appropriate measures to
secure your information.
Your security. It is also important for you to keep your personal information, account and
password safe and do not share such information with others.
We may display links to third party websites for your convenience and information. We do not
control those third party websites or their privacy practices, which may differ from this Privacy
Policy. Once you leave our website, you should check the applicable privacy policy of the third
party websites to determine how they will handle the information they collect from you.
We will review and update this Privacy Policy from time-to-time and will note the date of its most
recent revision above. Your privacy rights under this Privacy Policy will not be reduced without
prior notice and explicit consent from you. If we make any substantial changes to this Privacy
Policy, we will make that information available by posting a notice on this site and a new
consent will be required from you. We encourage you to review this Privacy Policy frequently to
be informed of how we are protecting your information.
If you have questions, concerns or requests regarding this Privacy Policy, our collection, use, or
disclosure of your personal information, please contact our data protection officer [email].
